FAQ & Support
The Never Diet Again program gives you content sequentially, this is by design, to help ensure the effectiveness of the program.
Basically we don’t want you jumping ahead. You should start your program with the ‘Bonus Kick Start Pack’ then a week later have access too ‘Week 1’ So on, so forth.
If you are seeing something different, or nothing at all, use the form below to contact support.
A. This is a common problem for users of Apple products.
IOS 6 fixes the problem by turning ‘match’ on, but in the meantime you can open a Dropbox account for free and add the files to your favourites to listen offline.
Check out the iTunes page to download Dropbox.
https://itunes.apple.com/us/app/dropbox/id327630330?mt=8
In the browser of your choice, right mouse click the mp3/workbook link and select “save as” and specify a location for the download.
How to save the download to an alternative device: Right mouse click the link and choose: (Depending on your browser)
Chrome: Select “Save Link As” when you left click on the button above save the file to your computer.
Firefox: Select “Save Link As” when you left click on the button above save the file to your computer
Safari: Select “Download Linked File As” when you left click on the button above save the file to your computer
Internet Explorer: Select “Save Target As” when you left click on the button above save the file to your computer
A.Sometimes we have a physical reaction to emotional change. The physical reaction may last up to 3 days after listening to the mp3.
The most common reaction is feeling tired
We call this a shift, meaning you have just gone through a change,a ‘shift’ in your emotional state. Our minds and bodies are not two separate things, they affect each other in a positive and/or negative way. Sometimes as we go through these ‘shifts’ the body becomes tired from making the change and it needs some rest. Having a physical reaction to hypnosis is a good sign that what you are doing is working.
- Go to the top menu navigation and select “My Account”.
- In the My accounts page find and select “Downloads”.
- Listed are all the products you have purchased.
A. Although we don’t support or have user guides on individual technology the below links my be helpful.
Please consult your user manual or device support pages or help centre for specific help.
A. You may have to delete your browsers cookies for membership site updates to show, such as new pages and news.
You can learn how to do this HERE
A.Hypnosis sometimes feels like sleep, as your mind gets used to hypnosis it goes into a deeper state each time.
There is also a suggestion in the mp3 that you can drift of to a natural sleep or awaken on the count of 5, the choice is yours.
Therefore if you fall asleep your mind is choosing to do so, which is perfectly normal.
A.Sometimes we have a physical reaction to emotional change. The physical reaction may last up to 3 days after listening to the mp3.
The most common reaction is feeling tired
We call this a shift, meaning you have just gone through a change,a ‘shift’ in your emotional state. Our minds and bodies are not two separate things, they affect each other in a positive and/or negative way. Sometimes as we go through these ‘shifts’ the body becomes tired from making the change and it needs some rest. Having a physical reaction to hypnosis is a good sign that what you are doing is working.
